Questions, answered.
The things practices ask us most — about the platform, security, your data, and getting help.
ApexEHR is a cloud-based electronic health record (EHR) platform designed to streamline clinical documentation, scheduling, billing, and patient communication for healthcare practices.
ApexEHR is built for healthcare providers, clinics, and administrative teams. You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Services.
ApexEHR supports HIPAA-aligned workflows and will execute a Business Associate Agreement (BAA) with covered entities or business associates upon request.
We apply technical and organizational safeguards designed to protect your data, including access controls, encryption in transit, and security monitoring.
Yes. Certain features may include AI-generated assistance or insights. These are intended for informational purposes only and should be reviewed by qualified professionals before use in patient care.
Yes. You can request data exports in supported formats. Export options and timeframes may vary based on your subscription plan.
Payment methods may include credit card or ACH, depending on your subscription plan and billing configuration.
For help, contact our support team at support@apexehr.com.